Last updated: February 27, 2026
By accessing or using Base Echo (the "Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.
Base Echo is an AI-powered platform that enables users to create and deploy voice agents and chatbots. Our services include:
To use our services, you must register for an account. You agree to provide accurate, current, and complete information and to update this information as necessary.
You are responsible for maintaining the confidentiality of your credentials, API tokens, and connected integration accounts. You are responsible for all activity under your account and must notify us promptly of unauthorized access.
You agree not to use the Service to:
You retain ownership of all content you upload or create using our Service. By using our Service, you grant us a limited license to process, store, and use your content solely for providing the Service.
Voice and chat content (including recordings, transcripts, and summaries when enabled) may be processed by us and third-party providers to provide functionality. You are responsible for obtaining all notices and consents required by law for recording, transcription, and processing communications.
Some features are paid or usage-based. Fees and usage rules are described in the product or pricing information and may change with notice.
You agree to pay all charges associated with your account, including overages and third-party usage costs triggered by your use of connected services.
Refund requests are evaluated on a case-by-case basis. Please contact support for refund inquiries.
The Service and its original content, features, and functionality are owned by Base Echo and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of your content. You grant us rights needed to host, process, transmit, and display it only to operate and improve the Service.
The Service depends on third-party providers (for example AI/speech providers, telephony and real-time communication providers, storage providers, and integration providers such as Google). Your use of such integrated features may be subject to those providers' terms and policies.
We strive for reliable service but do not guarantee uninterrupted uptime. Maintenance, provider outages, and updates may temporarily impact availability.
To the maximum extent permitted by law, Base Echo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
You agree to indemnify and hold harmless Base Echo from any claims, damages, losses, or expenses arising from your use of the Service or violation of these terms.
We may suspend or terminate access if you violate these Terms, create security risk, or use the Service unlawfully. You may stop using the Service at any time.
These Terms are governed by the laws applicable to the operating entity of Base Echo, excluding conflict-of-law rules, unless otherwise required by mandatory law.
We may modify these Terms from time to time. Continued use of the Service after updates become effective means you accept the updated Terms.
For questions about these Terms of Service, please contact us at:
Email: info@base-echo.com